Shipping Policy

Order Processing Time

All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. In such cases, customers will be notified via email or phone.

Shipping Rates and Delivery Estimates

We are pleased to offer free standard shipping on all orders within India. Delivery times typically range from 3–7 business days, depending on the destination. Please note that delivery delays can occasionally occur due to unforeseen circumstances.

Shipping Confirmation and Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Ethnic Treasures is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

If you receive your order damaged, please contact us immediately at [customer service email] to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Currently, we do not ship outside India.

Returns Policy

For information about returns and refunds, please refer to our Return Policy [insert link to Return Policy].

This shipping policy is designed to provide clarity and transparency to our customers regarding our shipping procedures. For any further questions or concerns, please contact us at info@ethnictreasures.in.

Note: This policy is a template and should be reviewed and customized to fit the specific practices and requirements of ethnic treasures.